Legal

This Privacy Notice has been prepared in order to inform you about the scope of the fulfilment of our legal obligations arising from the relevant legislation within the framework of Article 10 of the Law and the Communique on Principles and Procedures to be Followed in Fulfilment of the Obligation to Inform, since we, as Aksigorta Anonim Şirketi ("Company" and/or "Aksigorta"), have the title of Data Controller within the scope of the Personal Data Protection Law No. 6698 ("Law"). 

1. In General

Our Company processes the personal data belonging to you, our individual customers or corporate customer officials ("Customer"), our prospective customer or prospective corporate customer officials ("Prospective Customer") and Aksigorta.com.tr ("Our Website") visitors in accordance with the provisions of the Constitution of the Republic of Türkiye, the Law and the relevant legislation within the scope of the purposes detailed below. As it has been until today, your personal data will be processed in connection with and in proportion to our field of activity and service purposes, provided that they are not used outside the purposes and scope specified in this Privacy Notice, in cases permitted by the Law by taking information security measures, if necessary, they may be transferred to third parties in accordance with the legislation and will be stored for periods in accordance with the legislation. 

This Privacy Notice may be updated by our Company in the event of changes in the Law, and regulations regarding the processing of personal data and/or changes in the purposes and reasons for processing your personal data or similar developments. In such cases, the updated version of the Privacy Notice will be published on our Company's website. 

Detailed information regarding the purposes for which your personal data is processed by our Company and for which purposes it is transferred to third parties is provided below. You can find detailed information about the business partners with whom Aksigorta shares your personal data here. 

2. Collection Means and Legal Bases for Processing Personal Data

2.1. Collection Means

Your personal data and your special categories of personal data, limited to health data, may be collected verbally, in writing or electronically through various means, primarily Aksigorta website, in order for you to benefit from the services offered by our Company, although it may vary depending on the insurance product offered. In this context, your personal data can be collected by our Company through third parties such as insurance companies, agencies, brokers, online applications, application forms, call centre, e-mail/help screen, service/product supply companies, contracted health institutions, public institutions and organisations authorised in accordance with the Insurance Law No. 5684 and the relevant legislation, and databases permitted by the legislation.

Aksigorta may also process the personal data you provide through social media platforms (Facebook, Twitter, Instagram and Youtube channels). The confidentiality and usage policies of the relevant platform are valid for the content provided by the relevant social media platforms.

In addition to these, Aksigorta also collects personal data through cookies on its website. For more detailed information on cookies, please see Aksigorta Cookie Policy.  

2.2. Legal Bases

Your personal data collected by Aksigorta, although it may vary depending on the insurance product offered; In accordance with Article 5/1 of the Law, it is processed by automatic and non-automatic means in case of your explicit consent or based on the legal bases listed in Article 5/2 of the Law.

In addition, in cases where it is necessary for you to benefit from the services offered by Aksigorta, your special categories of personal data, limited to health data, may be processed based on your explicit consent pursuant to Article 6/2 of the Law or on the legal bases that it is expressly stipulated in the law or is mandatory for the establishment, exercise or protection of a right. The legal bases on which your personal data are processed are detailed in the table below.

3. Processed Personal Data, Purposes of Processing and Legal Bases

3.1. Personal Data Processed 

Your personal data processed by our Company may vary depending on the products and/or services you receive from Aksigorta and the nature of the legal relationship established with you. However, in general terms, the personal data we process are as follows (you can access the privacy notice prepared for the insurance product on our website):

Identity Information: Name-surname, Turkish ID number/foreign ID number, nationality, date of birth, gender, driving licence information, passport information, father's name, mother's name, age, date of death.

Contact Information: Telephone number, fax, mobile phone, e-mail, NVI address, social media contact information.

Occupational Experience Information: Occupation, occupation code, specialisation information, type of educational registration, assistantship information.

Physical Information: Height, weight.

Legal Proceeding Information: Information on correspondence with judicial authorities, and information on the case file.

Customer Transaction Information: Policy number, addendum number, policy commencement date, policy end date, risk address, insured information, name of the agency, call centre records, and claim information.

Financial Information: Credit/debit card information, account holder, account details, IBAN number.

Transaction Security: Customer information, IP addresses, passwords and passcodes required to access electronic insurance channels.

Marketing Information: Targeting information, cookie records, information derived from data enrichment activities, information and evaluations obtained as a result of surveys, campaigns and direct marketing activities.

Special Categories of Data: Health data such as general health information, current disease/complaint/treatment information, harmful substance uses habits, pregnancy information, x-ray results, laboratory results, and body mass index. 

Other Information: Proximity information with the insured, spouse ID number, adult child ID number, relatives who can benefit from the insurance coverage, vehicle information, licence plate information, physical location security information (entry/exit records, visit information, photographs and camera records.